In adherence to the concept of sustainable operation, the Company expects to give back to the society as much as possible while pursuing profitability, and becomes the benchmark in the catering industry.  Therefore, in accordance with the “Corporate Social Responsibility Best Practice Principles”, the Company actively implements corporate social responsibility policies, such as implementation of corporate governance, development of sustainable environment, maintenance of social welfare, the strengthening of Corporate Social Responsibility information disclosure, etc.

Social Charity

■ Hualien Earthquake Donation
The Hualien Earthquake on Feb. 6th, 2018 caused many buildings to collapse and casualties. The Company donated NT$1 million to the Hualien County Government and hoped that Hualien could rebuild its home.

■ Charible Activities
Organize blood donation, book donation, and community sweeping activities.

Human Rights Policy

■ Fair Workplace Environment
The Company is committed to providing equal working conditions, salary, and promotion opportunities, ensuring that employees are treated equally regardless of gender, age, marital status, family status, religion, and other differences.

■ Protection and Care of Vulnerable Groups
Provide a friendly workplace, arrange appropriate work, and through sincere caring, friends with disabilities can gain happiness and achievement at work.

Employee Benefits

■ Employee welfare measures and implementation
(1) Insurance: besides labor insurance and national health insurance stipulated by laws and regulations, the Company also provides group insurance for employees and their families.
(2) Health and safety: the Company attaches great importance to workplace safety and hygiene, and establishes an “Occupational Safety and Health Management Office” to provide employees with a safe and good workplace environment. Workplaces are cleaned and disinfected regularly, and various equipment (such as fire fighting, air conditioning, and drinking water equipment) are regularly overhauled. The Company also abides by relevant laws and regulations, and measures such as setting warning signs in areas prone to accidents or workplace disasters, and arranging appropriate work lines are taken to reduce employees’ occupational disasters. In addition, the Company has also established a health care system. It arranges staff to go for health examinations every year and has full-time health care management staff to provide relevant health consultation services and perform on site staff health services to protect the health of employees.
(3) Various subsidies: holiday bonus and employee meal discount.
(4) Other benefits: as the stores are located all over Taiwan, the necessary expense subsidiaries for job transfer of employees are provided.

■ Further education and training
The company arranges education and training for new employees, helps new employees understand the work content and working environment, and gives relevant guidance to employees when they work, so as to cultivate their professional knowledge and skills, enable them to perform their functions and increase work efficiency, and provide employees with a good working environment for learning and growth.

■ Retirement system and implementation
According to the new system of labor retirement regulations, the Company allocates 6% of the total salary of employees every month and deposits it in the special account of individual pension of the Labor Insurance Bureau; in addition, for employees of foreign nationalities applicable to the old pension system, a retirement reserve at 2% of the total salary of employees is allocated every month to the special account of labor retirement reserve of Bank of Taiwan.

■ Labor-management agreement
All regulations of the Company regarding employee salary, and welfare are based on the Labor Standards Law. The Company attaches great importance to employees’ opinions and communicates with employees in a two-way and open manner. Employees can express their ideas through the opinion mailbox, so that the Company can understand the employees’ situation at the first moment and provide appropriate assistance and arrangements. The Company also holds regular labor-management meetings to fully communicate with employees, with a view to maintain a good and harmonious interactive relationship between employers and employees.

■ Maintenance measures for employees’ rights and interests
The Company has various management measures, such as working rules, salary, and welfare, which specify the rights, obligations, and welfare items of employees, and regularly review the salary and welfare content to safeguard the rights and interests of employees.

Stakeholder

The company has established channels for communication and complaints for stakeholders to protect the rights and interests of stakeholders. Through this channel, we can understand the needs of stakeholders, respond to and deal with issues of concern from stakeholders immediately, and promote transparency and effectiveness of communication.

■ Employees Contact

 ■ Others Contact

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企業社會責任報告